| Do you, or can you do any of the following? Please tick the appropriate box: | % of respondents |
| Computer Operation |
| Use common types of computer hardware (eg keyboard, mouse, screen, printer etc.)? | 100% |
| Perform basic commands (eg open, close, save and print files in folders)? | 100% |
| Use most types of computer hardware (eg. scanner, CD-writer etc.)? | 71% |
| Access files on a local area network (LAN) or a wide area network (WAN)? | 43% |
| Install new software applications following instructions. | 93% |
| Combine and integrate data from various software applications (eg word processing and spreadsheets)? | 50% |
| Internet and World-wide Web |
| Conduct a search for information on the web using a search engine? | 100% |
| Navigate the Internet using links and hotspots? | 100% |
| Download software/files from the Internet? | 79% |
| Web searches using wild cards and Boolean notation (eg AND, OR, +, - etc.)? | 57% |
| Access and post comments to web forums? | 21% |
| Understand and maintain cache settings? | 14% |
| E-mail |
| Send e-mail to individuals? | 100% |
| Send e-mails to a number of people by setting up groups of e-mail addresses? | 79% |
| Send e-mails that include attachments (eg images, text documents and spreadsheets)? | 100% |
| Manage junk e-mail or spam (eg change settings to bar or block junk mail)? | 57% |
| Add a signature to the bottom of e-mails? | 57% |
| Understand the problems of sending large e-mail attachments? | 71% |
| Word Processing |
| Use spell-check, grammar check and word count? | 100% |
| Create and edit basic word processing documents (eg letters and memos)? | 100% |
| Change the formatting of text within a document (eg size, font, colour, italics etc.)? | 100% |
| Insert clip art objects and pictures into a document? | 93% |
| Create, rename and modify character and paragraph styles? | 93% |
| Create desktop publishing documents (eg newsletters) or use mail merge to create form letters, envelopes and address labels? | 64% |
| Web Design |
| Understand how to navigate within a web site (eg going forward and back, following links and hotspots)? | 79% |
| View
other web sites to determine which web designs you do and do not like
(eg colour, typeface, mainly text or mainly graphics)? | 64% |
| Create a simple website using a web design program? | 21% |
| Understand how certain accessibility issues can effect the use of a web site (eg sight impairment)? | 43% |
| Understand how reducing image resolution can improving the loading speed of a web page? | 50% |
| Use HTML code to create a website? | 14% |
| Graphics |
| Draw, align, rotate, flip and arrange images? | 71% |
| Cut, paste, crop and resize a drawing object, picture or image? | 71% |
| Scan images and insert them into documents? | 71% |
| Understand
how certain image file formats (eg. jpeg, gif) use compression to store
images with smaller file sizes which may effect image quality? | 64% |
| Understand the relationship between image resolution, pixel dimensions and print size? | 57% |
| Understand how colour depth (the number of colours in the palette) impacts on the file size of an image? | 36% |
25%